ROMCOM
ROMCOM app is a fintech platform designed to help customers speed up and simplify the whole loan experience.
Note: The app is in Romanian because it serves the Romanian clients.
App description
The purpose of the app is to provide ROMCOM customers with a reliable platform where they can see relevant information on their loans and take action related to them. Moreover, the app allows users to calculate early repayments, estimate debts, view due date tables and more. The app extracts data from ROMCOM’s existing ERP.
Challenge
One of the first challenges was analyzing and deciding how many features will the app provide to its users so it doesn’t get too crowded and which of these features are the most important and should earn a spot on the Home screen. At the same time, the user experience had to be very clean and self-explanatory so that very different user personas would find it easy to use.
Strategy phase
Following our research and the intel provided by the customer, the conclusion was that the social stratification of the users was very diverse therefore all the app features needed to be very clearly stated together with their options. Users should quickly have access to daily stats but at the same time being just one step away from more comprehensive stats. Having this in mind, the next natural step was creating the information architecture and mapping out a clear ERP data display strategy as a key to successful implementation.
Design phase
Having the calendar apps as competition, we did out best to have a similar interface and ease-of-use. What we also knew was that the majority of users would no be tech-savvy, with a big majority of male users, with the average age range between 20 and 45 years.
Key features
Credit list and details
The user can see a list of his credits together with all the attributes regarding a loan that would be of interest to a loan holder.
Due date timetable
The user is able to see the payments that need to be done. He is also able to download it to the device or get it sent via e-mail.
Debt estimation
The user is able to see an estimate of his debts up to 5 days from the current date. Depending on the date selected by the user, the data will be updated accordingly. The user also has access to his Consultant information (each client has a consultant assigned to from the ERP system).
Early repayment calculator
The user can receive an integral or partial early repayment table, depending on his selections. The .PDF document can be downloaded or sent via email.
Technology
React Native (Android & iOS)
NodeJS (Backend)
Postgres (DB)
Delivery Time
Strategy phase:
1 week
Design phase:
2 weeks
Development phase:
6 weeks
Screens
Client feedback
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